SHIPPING POLICY

Our goal at Icy Palace is to offer you the best shipping solution so that you can enjoy our products faster. We also want to provide the lowest cost for shipping, we offer free worldwide shipping. We have distribution centers all over the world to accommodate everyone.

***All orders will be provided a tracking number as soon as product ships.***

Processing Time: Order verification, quality check, and packaging orders can be 2-4 days processing time. Product ships within 4 days after we've received payment.

For expedited shipping please contact us at orders@icypalace.com for a shipping quote.We will use an expedited shipping carrier such as DHL, FEDEX, or UPS to get the item to you as soon as possible with calculated shipping depending on where you live.Shipping Time Frames Below:

23-40 days   Rest of the World

12-23 days the United States and Canada

THESE ARE THE SHIPPING TIME FRAMES FOR MOST ORDERS TO THE UNITED STATES AND CANADA. 

OUTSIDE OF THE US MAY TAKE UP TO 3 WEEKS DEPENDING ON THE AREA AND SHIPPING OPTION CHOSEN AT CHECKOUT.

INDIA, RUSSIA, AND BRAZIL HAVE SHOWN TO HAVE DELAYED SHIPPING ARRIVAL TIMES DUE TO POST OFFICE ISSUES. PLEASE PLAN ACCORDINGLY.

***WE WILL ALWAYS CONTACT YOU IF WE ARE EXPERIENCING A DELAY IN PROCESSING YOUR ORDER. ***

#1 CUSTOMER SERVICE IS OUR GOAL!